In Kyiv, discussions were held to strengthen the coordination of assistance for residents affected by the massive attacks from the Russian Federation. The meeting was attended by the leaders of the Kyiv City Military Administration (KCMA), the Kyiv City State Administration (KCSA), the State Emergency Service of Ukraine (SES), the Main Department of the SES of Ukraine in Kyiv, and heads of district state administrations. The city mayor, Vitali Klitschko, also joined the discussion.
This is reported by Kyiv24
The Need for a Unified Hotline for Immediate Assistance
The head of the KCMA, Timur Tkachенко, informed that currently there is no centralized call center in Kyiv where information about the consequences of enemy attacks and the needs of victims can be promptly received. The existing service 15-51 is unable to handle all the requests that arise after shelling. Tkachенко proposed to scale up the positive experience of the Obolon district and create a city hotline that would ensure quick response and coordination of assistance.
Enhancing the Involvement of City Services in Providing Assistance
As emphasized by the head of the KCMA, the main task is to enhance the role of city departments in supporting the affected individuals. Special attention is planned to be given to medical assistance, particularly psychological support, the organization of food at the sites of attacks, and addressing the issues of temporary housing for residents who have lost their homes due to the attacks. Tkachенко stressed that currently part of this work falls on volunteers, but the city must involve its responsible structures in such processes.
“We will strengthen the role of the Department of Health in medical support, especially psychological support. Regarding food at the sites of attacks, we will also involve departments more. Today, this is on the shoulders of volunteers, and it should not be that way. The same goes for the resettlement of those affected by the attacks,” said Timur Tkachенко.
The head of the administration also thanked the rescuers, SES employees, and all services that actively help people, as well as charitable organizations and foundations that are involved in addressing urgent social issues following the attacks from the Russian Federation.